Payment Policy of CoreHato

Effective Date: December 31, 2024

At CoreHato, we aim to make your shopping experience as convenient as possible. This Payment Policy outlines the payment terms and methods accepted on corehato.com. By making a purchase, you agree to the terms set out in this policy.

1. Accepted Payment Methods

We accept the following payment methods for all transactions on corehato.com:

      • Credit and Debit Cards: We accept major credit cards, including:

        • Visa
        • MasterCard
        • American Express
        • Discover

      • PayPal: You can pay securely via your PayPal account.

      • Other Payment Options: Depending on your location, we may offer additional payment methods such as:

        • Apple Pay
        • Google Pay
        • Financing options (through third-party services)

Payment must be made in full before your order is processed. CoreHato reserves the right to refuse or cancel any order if payment is not received.

2. Currency

All prices and transactions are processed in US Dollars (USD). If you are purchasing from outside the United States, your payment provider may apply currency conversion fees.

3. Order Confirmation and Authorization

Once your order is placed, you will receive an order confirmation email. This confirms that we have received your order. However, this does not mean that the payment has been processed or that the order has been shipped.

When you enter your payment information, we will verify the transaction with your payment provider. Your payment will be authorized but not yet charged to your account until the order is processed and shipped.

4. Payment Processing

      • Immediate Payment: All payments are processed at the time of checkout. For credit or debit card payments, funds will be authorized immediately, and the charge will appear on your account once the order is shipped.
      • Payment Holds: In some cases, your payment may be held for further verification. This could happen for reasons such as a mismatch in billing details, security checks, or suspicion of fraudulent activity. If this occurs, we may contact you to resolve the issue before the order is processed.

5. Sales Tax

Sales tax is applied to your order in accordance with applicable state and local laws. The tax rate will be calculated based on the shipping address provided at checkout. Sales tax is non-refundable.

6. Discounts and Coupons

If you are using a discount code, promotion, or gift card:

      • Discounts: Only one discount or promo code can be applied per order, unless stated otherwise in the promotion’s terms and conditions.
      • Gift Cards: If you use a gift card, the value will be deducted from the total order price. If the gift card value is less than the order total, you will be required to pay the remaining balance using another payment method.
      • Coupon Codes: Coupon codes must be entered during the checkout process. Codes entered after the order has been placed cannot be applied.

7. Payment Security

We take payment security very seriously. Our website uses SSL encryption technology to ensure that all sensitive payment information (such as credit card details) is securely transmitted. Additionally, all payment transactions are processed through trusted third-party payment gateways, which are fully PCI DSS compliant.

8. Failed Payments

If your payment is declined, we will notify you via email or phone. If your payment cannot be processed, you will be given an opportunity to update your payment information and complete the transaction.

      • Unsuccessful Transactions: If payment cannot be completed, your order will not be processed or shipped.
      • Payment Failure: If your payment fails for any reason (e.g., insufficient funds, expired card, etc.), we may cancel the order and notify you.

9. Fraud Prevention

We employ various fraud prevention measures to protect both our customers and our business. If there are any concerns regarding the security of your payment or suspected fraudulent activity, we may contact you to verify your details.

In the case of suspected fraud, CoreHato reserves the right to cancel or hold orders until further verification is made.

10. Payment Errors

If you believe you have been charged incorrectly or there is an error with your payment, please contact our customer support team immediately at:

We will investigate the issue and work to resolve any discrepancies as quickly as possible.

11. International Orders

If you are making a purchase from outside the United States:

      • Currency Conversion: Your payment provider may convert your payment into your local currency, and you may be charged currency conversion fees.
      • Customs Fees: You may be subject to import duties or taxes depending on your country’s regulations. These charges are your responsibility and will not be covered by CoreHato.

12. Contact Us

If you have any questions or concerns regarding our payment process, please do not hesitate to contact our customer support team: