
Privacy Policy of CoreHato
Effective Date: December 31, 2024
At CoreHato, we are committed to protecting your privacy and ensuring that your personal information is used only in accordance with this Privacy Policy. This policy outlines how we collect, use, and protect your personal data when you visit corehato.com or make a purchase from our online store. By using our website or making a purchase, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information from you when you visit our website, make a purchase, subscribe to our newsletter, or contact us for customer service. The information we collect may include:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment information.
- Non-Personal Information: Browser type, device information, IP address, and browsing history on our website.
- Payment Information: Credit card details and other payment methods used to complete your transactions.
We use this information to process orders, communicate with you, improve our services, and provide personalized experiences.
2. How We Use Your Information
We may use the personal information we collect from you in the following ways:
- To Process Orders: To complete and manage your transactions, including shipping, billing, and returns.
- Customer Service: To respond to your inquiries, resolve issues, and provide you with the best possible support.
- Marketing and Promotions: To send you newsletters, product recommendations, promotional offers, or updates about our services. You may opt-out of these communications at any time.
- Website Improvement: To improve the functionality and content of our website, enhance your browsing experience, and analyze trends and user behavior.
- Security: To protect against fraudulent transactions, identity theft, and unauthorized access.
3. How We Protect Your Information
At CoreHato, we use a variety of security measures to ensure that your personal information is protected. These include:
- SSL Encryption: We use secure socket layer (SSL) encryption to protect sensitive information, such as credit card details and login credentials, during transmission.
- Payment Gateway: All payment information is processed through secure, PCI-compliant third-party payment processors.
- Data Storage: We store your data on secure servers with appropriate access controls in place to prevent unauthorized access.
Despite these measures, no method of online transmission or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your personal data with trusted third-party vendors or service providers who assist us in processing orders, managing our website, or providing customer service. These third parties are required to keep your information confidential and are prohibited from using it for any other purposes.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests from governmental authorities.
- Business Transfers: In the event that CoreHato undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes via email or notice on our website.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect data about your browsing behavior on our website. These cookies help us enhance your experience by:
- Remembering your preferences and settings
- Analyzing website traffic and user behavior
- Delivering targeted advertising or content
You can control cookie settings through your browser, and you can choose to accept or decline cookies. Please note that disabling cookies may affect your ability to use certain features on our website.
6. Your Rights and Choices
As a customer, you have the following rights regarding your personal information:
- Access and Correction: You have the right to access, update, or correct the personal information we have on file.
- Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.
- Delete Your Information: You may request that we delete your personal data by contacting us at [email protected]. Please note that some data may need to be retained for legal or business purposes.
- Data Portability: You have the right to request a copy of the personal information you have provided to us in a structured, commonly used format.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected such information, please contact us immediately, and we will take steps to delete it.
8. Links to Third-Party Websites
Our website may contain links to third-party websites that are not controlled by us. This Privacy Policy does not apply to any third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Updates to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
- Email: [email protected]
- Phone: (512) 667-9262
- Address: 1800 Post Rd, San Marcos, Texas
We are committed to protecting your privacy and ensuring that your experience with CoreHato is secure and trustworthy.